基于SEM的机组资源管理对机组人为差错的影响研究Exploring the influence of the crew resource management on the human errors in airflight safety based on SEM
王永刚;吴立鹏;
摘要(Abstract):
为研究机组资源管理对机组人为差错的影响,以沟通和交流、领导管理技能、监控/质询、情景意识、决策及工作负荷作为机组资源管理变量,将人为差错分为认知差错和操作差错,利用230份飞行员的问卷调查数据,采用结构方程模型(SEM)的方法,构建有关机组资源管理与机组认知差错及操作差错关系的结构方程模型。结果表明:沟通和交流与操作差错显著相关;领导管理技能与认知差错及操作差错显著相关;监控/质询与认知差错及操作差错显著相关;情景意识与认知差错及操作差错显著相关;决策与操作差错显著相关;工作负荷与认知差错及操作差错显著相关;认知差错与操作差错显著相关。根据上述影响关系提出了建设团队氛围、培养机组成员的协同工作和加强机组成员的情景意识保持能力等措施。
关键词(KeyWords): 安全管理工程;机组资源管理(CRM);结构方程模型(SEM);人为差错;飞行安全
基金项目(Foundation):
作者(Authors): 王永刚;吴立鹏;
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